A-D 90% to 100%
·   A sound, systematic approach, fully responsive to
    all the requirements of the item
·   Approach is fully deployed without significant
   weaknesses or gaps in any areas or work units
·   A very strong, fact-based, systematic evaluation
   and improvement process and extensive organizational
   learning/sharing are key management tools;strong
   refinement and integration, backed by excellent
   organizational-level analysis and sharing
·   Approach is fully integrated with needs identified    in
   the other criteria categories